Refreshing cloud security and empowering network operations.

After understanding current users frustrations, we worked hand-in-hand with Ditno to refresh their digital cloud security platform and overall brand language. The new direction empowers their customers to manage their environments, have clear visibility and a full sense of security.

What We Did

Research
Strategy
Design
Development
Data
Testing

Website

Ditno.com

Different cards showing alerts for health checks

The opportunity

Ditno approached us looking to help them craft their 2.0 experience with two goals in mind: to dramatically improve user experience and to become a recognised market leader in innovative network firewall security.  

Their current solution had the potential to differentiate from others in the market and they looked to us to help them redesign their platform and make it simple, effective and enjoyable to use.

The solution

Through discovery, we identified a few core views and patterns that the majority of the experience was built on.  

We first tackled the information architecture and updated the navigation to make it more intuitive and clear. Then, we set out to really refine what tables and allocation patterns looked like, ensuring they were clear, informative, and compelling. This was the foundation of the platform that was critical to get right.

Discovery

We began by sitting with Andy Walker, the founder of Ditno, to deep dive into cloud security and walk through the current platform, its features and functionality, and some of the "why's" behind the decisions that were made. From there, we got our own hands on the platform to audit the experience and identify challenges in the user experience. We then conducted interviews with current customers to confirm our assessment and uncover new opportunities for improvement.

Design System

A challenge Ditno previously had was the lack of reusable components and design patterns. Nearly everything had been built bespoke. Due to this, one of our collective goals was to build out a design system to ensure consistency for this version and any future iterations.

Product/Market Fit

To go along with this new direction of the platform, ditno realised they needed to update their marketing website to align with it. We worked closely with them to refine their messaging and launch a brand new look for their website using Webflow.